ClickBank: Your site says **** hours for support and I can...
A ClickBank customer review by GetHuman user ~glennjoyner from November 16th, 2017
Background on ~glennjoyner's case
GetHuman: ~glennjoyner - can you tell our other ClickBank customers when your case took place?
~glennjoyner: Yes. It was evening, on November 9th.
GetHuman: Did you reach out to ClickBank, and if so, how?
GetHuman: And which of these common ClickBank customer issues best describes the reason you wanted to talk to them?
(Shows ~glennjoyner a list of common ClickBank problems)
~glennjoyner: "Overcharge/Strange charge" was why I was trying to call.
~glennjoyner's review of ClickBank customer service
GetHuman: So how would you sum up your experience for GetHuman's ClickBank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~glennjoyner: Your site says **** hours for support and I can talk to a human being. Not true, they told me to call back monday-friday.
GetHuman: Let's quantify your experience contacting ClickBank. On a scale of 1 to 5, how easy is it go get help on a ClickBank problem?
~glennjoyner: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~glennjoyner: I'd give them a four out of five on communication.
GetHuman: And what about ClickBank's ability to quickly and effectively address your problem?
~glennjoyner: For that I would say five out of five.
GetHuman: And finally- any advice for other ClickBank customers?
~glennjoyner: Call them early in the day or late. Don't forget any personal or account information you might need for ClickBank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~glennjoyner taken from his ClickBank customer service problem that occurred on November 9th, 2017.