Coinstar, Inc.: I was able to get the redemption code on a...
A Coinstar, Inc. customer review by GetHuman user ~iamkecb from November 20th, 2017
Background on ~iamkecb's case
GetHuman: ~iamkecb - can you tell our other Coinstar, Inc. customers when your case took place?
~iamkecb: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Coinstar, Inc., and if so, how?
GetHuman: And which of these common Coinstar, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~iamkecb a list of common Coinstar, Inc. problems)
~iamkecb: "Overcharge/Strange charge" was why I was trying to call.
~iamkecb's review of Coinstar, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Coinstar, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~iamkecb: I was able to get the redemption code on a $**.** receipt that had been faded by spilled coffee. Service rep was polite, friendly, & knowledgeable.
GetHuman: Let's quantify your experience contacting Coinstar, Inc.. On a scale of 1 to 5, how easy is it go get help on a Coinstar, Inc. problem?
~iamkecb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~iamkecb: I'd give them a two out of five on communication.
GetHuman: And what about Coinstar, Inc.'s ability to quickly and effectively address your problem?
~iamkecb: For that I would say one out of five.
GetHuman: And finally- any advice for other Coinstar, Inc. customers?
~iamkecb: Call them early in the day or late. Don't forget any personal or account information you might need for Coinstar, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~iamkecb taken from his Coinstar, Inc. customer service problem that occurred on November 17th, 2017.
Coinstar, Inc.
1.00 of 5 stars | 8 reviews
~iamkecb's Coinstar, Inc. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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