Colgate-Palmolive: Ashley was very receptive to my complaints re t...
A Colgate-Palmolive customer review by GetHuman user ~PapillonOne from November 16th, 2017
Background on ~PapillonOne's case
GetHuman: ~PapillonOne - can you tell our other Colgate-Palmolive customers when your case took place?
~PapillonOne: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Colgate-Palmolive, and if so, how?
GetHuman: And which of these common Colgate-Palmolive customer issues best describes the reason you wanted to talk to them?
(Shows ~PapillonOne a list of common Colgate-Palmolive problems)
~PapillonOne: "None of those really matches why I wanted to call Colgate-Palmolive that day." was why I was trying to call.
~PapillonOne's review of Colgate-Palmolive customer service
GetHuman: So how would you sum up your experience for GetHuman's Colgate-Palmolive customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PapillonOne: Ashley was very receptive to my complaints re the product as well as my feedback about put their *** number on the bottle AND their website so people don't have to look it up via Google.
GetHuman: Let's quantify your experience contacting Colgate-Palmolive. On a scale of 1 to 5, how easy is it go get help on a Colgate-Palmolive problem?
~PapillonOne: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PapillonOne: I'd give them a five out of five on communication.
GetHuman: And what about Colgate-Palmolive's ability to quickly and effectively address your problem?
~PapillonOne: For that I would say five out of five.
GetHuman: And finally- any advice for other Colgate-Palmolive customers?
~PapillonOne: Call them early in the day or late. Don't forget any personal or account information you might need for Colgate-Palmolive to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PapillonOne taken from his Colgate-Palmolive customer service problem that occurred on November 9th, 2017.