Comcast: i ordered xfinity and * days later i cancelled...
A Comcast customer review by GetHuman user ~horrible services no pride at from November 25th, 2017
Background on ~horrible services no pride at 's case
GetHuman: ~horrible services no pride at - can you tell our other Comcast customers when your case took place?
~horrible services no pride at : Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~horrible services no pride at a list of common Comcast problems)
~horrible services no pride at : "Equipment Trouble" was why I was trying to call.
~horrible services no pride at 's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~horrible services no pride at : i ordered xfinity and * days later i cancelled becaudse of the price i was to pay for services i paid $** deposit from my debit card upon cencelation i was told i will take *-* days to return a check to me this is in nov.of **** after * days i was told nothing sent and it will be *-* weeks now were in jan.**** still no refund i called *rd time was told *-* days return to account after i begged them before xmas ****
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~horrible services no pride at : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~horrible services no pride at : I'd give them a two out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~horrible services no pride at : For that I would say five out of five.
GetHuman: And finally- any advice for other Comcast customers?
~horrible services no pride at : Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~horrible services no pride at taken from his Comcast customer service problem that occurred on November 22nd, 2017.