Commonwealth of Virginia Department of Taxation: I am seeking information about a new existing b...

A Commonwealth of Virginia Department of Taxation customer review by GetHuman user ~Bill Parks from November 18th, 2017

Background on ~Bill Parks's case

GetHuman: ~Bill Parks - can you tell our other Commonwealth of Virginia Department of Taxation customers when your case took place?
~Bill Parks: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to Commonwealth of Virginia Department of Taxation, and if so, how?
~Bill Parks: I used the 804-367-8031 number I found for on the GetHuman Commonwealth of Virginia Department of Taxation customer phone number page I was on: Commonwealth of Virginia Department of Taxation Customer Service Phone Number
GetHuman: And which of these common Commonwealth of Virginia Department of Taxation customer issues best describes the reason you wanted to talk to them?
(Shows ~Bill Parks a list of common Commonwealth of Virginia Department of Taxation problems)
~Bill Parks: "None of those really matches why I wanted to call Commonwealth of Virginia Department of Taxation that day." was why I was trying to call.

~Bill Parks's review of Commonwealth of Virginia Department of Taxation customer service

GetHuman: So how would you sum up your experience for GetHuman's Commonwealth of Virginia Department of Taxation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bill Parks: I am seeking information about a new existing business registration. Voice quality was very poor and the information seemed targeted on individual tax payers rather than business owners.
GetHuman: Let's quantify your experience contacting Commonwealth of Virginia Department of Taxation. On a scale of 1 to 5, how easy is it go get help on a Commonwealth of Virginia Department of Taxation problem?
~Bill Parks: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bill Parks: I'd give them a five out of five on communication.
GetHuman: And what about Commonwealth of Virginia Department of Taxation's ability to quickly and effectively address your problem?
~Bill Parks: For that I would say five out of five.
GetHuman: And finally- any advice for other Commonwealth of Virginia Department of Taxation customers?
~Bill Parks: Call them early in the day or late. Don't forget any personal or account information you might need for Commonwealth of Virginia Department of Taxation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bill Parks taken from his Commonwealth of Virginia Department of Taxation customer service problem that occurred on November 12th, 2017.

Commonwealth of Virginia Department of Taxation

2.83 of 5 stars | 31 reviews

~Bill Parks's Commonwealth of Virginia Department of Taxation Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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