Concentrix: I was actually surprised that the number was ac...
A Concentrix customer review by GetHuman user ~jcrusin from November 16th, 2017
Background on ~jcrusin's case
GetHuman: ~jcrusin - can you tell our other Concentrix customers when your case took place?
~jcrusin: Yeah. It was late at night, on November 8th.
GetHuman: Did you reach out to Concentrix, and if so, how?
GetHuman: And which of these common Concentrix customer issues best describes the reason you wanted to talk to them?
(Shows ~jcrusin a list of common Concentrix problems)
~jcrusin: "Returns" was why I was trying to call.
~jcrusin's review of Concentrix customer service
GetHuman: So how would you sum up your experience for GetHuman's Concentrix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jcrusin: I was actually surprised that the number was accurate. Out of desperation in searchig for the number I was willing to try anything and lo and behold when I dialed it took me directly to my source
GetHuman: Let's quantify your experience contacting Concentrix. On a scale of 1 to 5, how easy is it go get help on a Concentrix problem?
~jcrusin: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jcrusin: I'd give them a three out of five on communication.
GetHuman: And what about Concentrix's ability to quickly and effectively address your problem?
~jcrusin: For that I would say two out of five.
GetHuman: And finally- any advice for other Concentrix customers?
~jcrusin: Call them early in the day or late. Don't forget any personal or account information you might need for Concentrix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jcrusin taken from his Concentrix customer service problem that occurred on November 8th, 2017.
Concentrix
2.00 of 5 stars | 11 reviews
~jcrusin's Concentrix Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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