Conde Nast: After * tries w* the *** numbers and no live pe...
A Conde Nast customer review by GetHuman user GetHuman-306268 from November 19th, 2017
Background on GetHuman-306268's case
GetHuman: GetHuman-306268 - can you tell our other Conde Nast customers when your case took place?
GetHuman-306268: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Conde Nast, and if so, how?
GetHuman: And which of these common Conde Nast customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-306268 a list of common Conde Nast problems)
GetHuman-306268: "Cancel subscription" was why I was trying to call.
GetHuman-306268's review of Conde Nast customer service
GetHuman: So how would you sum up your experience for GetHuman's Conde Nast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-306268: After * tries w* the *** numbers and no live person, I got through immediately, questions answered, subscription renewed at better price, efficient and nice phone woman.
GetHuman: Let's quantify your experience contacting Conde Nast. On a scale of 1 to 5, how easy is it go get help on a Conde Nast problem?
GetHuman-306268: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-306268: I'd give them a three out of five on communication.
GetHuman: And what about Conde Nast's ability to quickly and effectively address your problem?
GetHuman-306268: For that I would say five out of five.
GetHuman: And finally- any advice for other Conde Nast customers?
GetHuman-306268: Call them early in the day or late. Don't forget any personal or account information you might need for Conde Nast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-306268 taken from his Conde Nast customer service problem that occurred on November 16th, 2017.