Connecticut Light & Power Co: try calling Kristen at ***-***-****

A Connecticut Light & Power Co customer review by GetHuman user ~mikez from November 7th, 2017

Background on ~mikez's case

GetHuman: ~mikez - can you tell our other Connecticut Light & Power Co customers when your case took place?
~mikez: Yeah. It was morning, on October 31st.
GetHuman: Did you reach out to Connecticut Light & Power Co, and if so, how?
~mikez: I used the 800-286-2000 number I found for on the GetHuman Connecticut Light & Power Co customer phone number page I was on: Connecticut Light & Power Co Customer Service Phone Number
GetHuman: And which of these common Connecticut Light & Power Co customer issues best describes the reason you wanted to talk to them?
(Shows ~mikez a list of common Connecticut Light & Power Co problems)
~mikez: "Meter reading" was why I was trying to call.

~mikez's review of Connecticut Light & Power Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Connecticut Light & Power Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mikez: try calling Kristen at ***-***-****
GetHuman: Let's quantify your experience contacting Connecticut Light & Power Co. On a scale of 1 to 5, how easy is it go get help on a Connecticut Light & Power Co problem?
~mikez: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mikez: I'd give them a five out of five on communication.
GetHuman: And what about Connecticut Light & Power Co's ability to quickly and effectively address your problem?
~mikez: For that I would say five out of five.
GetHuman: And finally- any advice for other Connecticut Light & Power Co customers?
~mikez: Call them early in the day or late. Don't forget any personal or account information you might need for Connecticut Light & Power Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mikez taken from his Connecticut Light & Power Co customer service problem that occurred on October 31st, 2017.

Connecticut Light & Power Co

5.00 of 5 stars | 17 reviews

~mikez's Connecticut Light & Power Co Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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