Conseco Insurance Co.: This company, like so many others, has outsourc...
A Conseco Insurance Co. customer review by GetHuman user ~oilerpro from October 29th, 2017
Background on ~oilerpro's case
GetHuman: ~oilerpro - can you tell our other Conseco Insurance Co. customers when your case took place?
~oilerpro: Sure. It was afternoon, on October 22nd.
GetHuman: Did you reach out to Conseco Insurance Co., and if so, how?
GetHuman: And which of these common Conseco Insurance Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~oilerpro a list of common Conseco Insurance Co. problems)
~oilerpro: "Coverage question" was why I was trying to call.
~oilerpro's review of Conseco Insurance Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Conseco Insurance Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~oilerpro: This company, like so many others, has outsourced a good part of its so-called "service" personnel. The "service" people don't have a clue as to how to answer questions with any degree of accuracy. Talk to three different people and get three different answers, none of which are correct. Ask for a supervisor and get stonewalled. This company *****. Beware of buying life insurance from them!!!
GetHuman: Let's quantify your experience contacting Conseco Insurance Co.. On a scale of 1 to 5, how easy is it go get help on a Conseco Insurance Co. problem?
~oilerpro: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~oilerpro: I'd give them a five out of five on communication.
GetHuman: And what about Conseco Insurance Co.'s ability to quickly and effectively address your problem?
~oilerpro: For that I would say five out of five.
GetHuman: And finally- any advice for other Conseco Insurance Co. customers?
~oilerpro: Call them early in the day or late. Don't forget any personal or account information you might need for Conseco Insurance Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~oilerpro taken from his Conseco Insurance Co. customer service problem that occurred on October 22nd, 2017.