Cowboom.com: Absolutely zero help. PS* they sent me didn't w...
A Cowboom.com customer review by GetHuman user GetHuman-8368 from November 22nd, 2017
Background on GetHuman-8368's case
GetHuman: GetHuman-8368 - can you tell our other Cowboom.com customers when your case took place?
GetHuman-8368: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Cowboom.com, and if so, how?
GetHuman: And which of these common Cowboom.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-8368 a list of common Cowboom.com problems)
GetHuman-8368: "Warranty claim" was why I was trying to call.
GetHuman-8368's review of Cowboom.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cowboom.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-8368: Absolutely zero help. PS* they sent me didn't work and they said we'll give you a return label but in no way could we speed up the return process.
GetHuman: Let's quantify your experience contacting Cowboom.com. On a scale of 1 to 5, how easy is it go get help on a Cowboom.com problem?
GetHuman-8368: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-8368: I'd give them a five out of five on communication.
GetHuman: And what about Cowboom.com's ability to quickly and effectively address your problem?
GetHuman-8368: For that I would say five out of five.
GetHuman: And finally- any advice for other Cowboom.com customers?
GetHuman-8368: Call them early in the day or late. Don't forget any personal or account information you might need for Cowboom.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-8368 taken from his Cowboom.com customer service problem that occurred on November 20th, 2017.