Credit Acceptance Corporation: Called needing a title for a car paid off sever...
A Credit Acceptance Corporation customer review by GetHuman user ~dd45 from November 27th, 2017
Background on ~dd45's case
GetHuman: ~dd45 - can you tell our other Credit Acceptance Corporation customers when your case took place?
~dd45: Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Credit Acceptance Corporation, and if so, how?
GetHuman: And which of these common Credit Acceptance Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~dd45 a list of common Credit Acceptance Corporation problems)
~dd45: "Pay bill" was why I was trying to call.
~dd45's review of Credit Acceptance Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit Acceptance Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dd45: Called needing a title for a car paid off several years ago. We had moved and didn't have the mail forwarded properly I suppose. Very helpful rep, had to look me up by social security number since it was so old, (no problem divulging it for this instance). The rep took the new address and phone number and the title will be mailed out in just a couple of days. Too easy!
GetHuman: Let's quantify your experience contacting Credit Acceptance Corporation. On a scale of 1 to 5, how easy is it go get help on a Credit Acceptance Corporation problem?
~dd45: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dd45: I'd give them a five out of five on communication.
GetHuman: And what about Credit Acceptance Corporation's ability to quickly and effectively address your problem?
~dd45: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit Acceptance Corporation customers?
~dd45: Call them early in the day or late. Don't forget any personal or account information you might need for Credit Acceptance Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dd45 taken from his Credit Acceptance Corporation customer service problem that occurred on November 18th, 2017.