Credit First National Association: Company seems like a smaller entity, but my rep...
A Credit First National Association customer review by GetHuman user ~Todrite from November 21st, 2017
Background on ~Todrite's case
GetHuman: ~Todrite - can you tell our other Credit First National Association customers when your case took place?
~Todrite: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Credit First National Association, and if so, how?
GetHuman: And which of these common Credit First National Association customer issues best describes the reason you wanted to talk to them?
(Shows ~Todrite a list of common Credit First National Association problems)
~Todrite: "Question" was why I was trying to call.
~Todrite's review of Credit First National Association customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit First National Association customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Todrite: Company seems like a smaller entity, but my rep was very clear and helpful. To get a rep press *. It will refuse you. Wait a second and press zero again. A rep will pick up.
GetHuman: Let's quantify your experience contacting Credit First National Association. On a scale of 1 to 5, how easy is it go get help on a Credit First National Association problem?
~Todrite: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Todrite: I'd give them a two out of five on communication.
GetHuman: And what about Credit First National Association's ability to quickly and effectively address your problem?
~Todrite: For that I would say five out of five.
GetHuman: And finally- any advice for other Credit First National Association customers?
~Todrite: Call them early in the day or late. Don't forget any personal or account information you might need for Credit First National Association to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Todrite taken from his Credit First National Association customer service problem that occurred on November 12th, 2017.