Cricket Wireless: You cant speak to a live person EVER!!! I am ti...
A Cricket Wireless customer review by GetHuman user ~fed up from November 12th, 2017
Background on ~fed up's case
GetHuman: ~fed up - can you tell our other Cricket Wireless customers when your case took place?
~fed up: Yes I can. It was morning, on November 3rd.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~fed up a list of common Cricket Wireless problems)
~fed up: "Setup service" was why I was trying to call.
~fed up's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fed up: You cant speak to a live person EVER!!! I am tired of this nonsense, I will be choosing another carrier
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~fed up: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fed up: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~fed up: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~fed up: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fed up taken from his Cricket Wireless customer service problem that occurred on November 3rd, 2017.