Cricket Wireless: amy emp ****** was of very little help . she w...

A Cricket Wireless customer review by GetHuman user ~tired of cricket crap from November 19th, 2017

Background on ~tired of cricket crap's case

GetHuman: ~tired of cricket crap - can you tell our other Cricket Wireless customers when your case took place?
~tired of cricket crap: Yup. It was evening, on November 17th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
~tired of cricket crap: I used the 800-274-2538 number I found for on the GetHuman Cricket Wireless customer phone number page I was on: Cricket Wireless Customer Service Phone Number
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~tired of cricket crap a list of common Cricket Wireless problems)
~tired of cricket crap: "Cancel Service" was why I was trying to call.

~tired of cricket crap's review of Cricket Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tired of cricket crap: amy emp ****** was of very little help . she was the supervisor after * calls i made tryig to get * friends to sign up with cricket. If I had decent service on the first call i would not have kept calling, only ot get hung up on when i asked to speak to a supervisor. Called David davis at corp and left message that they just lost * potentional NEW customers for internet and phone services...i was going to buy to cricket phones for xmas but now may wait tosee what response i get and if none then i have no problem chaning..verizon just dropped prices...i guess cricket doesnt need new customers to abuse
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~tired of cricket crap: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tired of cricket crap: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~tired of cricket crap: For that I would say three out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~tired of cricket crap: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tired of cricket crap taken from his Cricket Wireless customer service problem that occurred on November 17th, 2017.

Cricket Wireless

1.19 of 5 stars | 254 reviews

~tired of cricket crap's Cricket Wireless Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cricket Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cricket Wireless in any way.

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