Cricket Wireless: Customer Service person barely spoke understand...
A Cricket Wireless customer review by GetHuman user ~McD8895 from November 23rd, 2017
Background on ~McD8895's case
GetHuman: ~McD8895 - can you tell our other Cricket Wireless customers when your case took place?
~McD8895: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~McD8895 a list of common Cricket Wireless problems)
~McD8895: "Track an order" was why I was trying to call.
~McD8895's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~McD8895: Customer Service person barely spoke understandable English...**I only wanted to cancel service...and get a refund on the cash in my Flex Bucket...**They refused to refund the unused funds in the Flex Bucket...This is THEFT**Will NEVER do business with CRICKET again.
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~McD8895: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~McD8895: I'd give them a four out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~McD8895: For that I would say three out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~McD8895: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~McD8895 taken from his Cricket Wireless customer service problem that occurred on November 16th, 2017.