CruisesOnly: Rose is great,I have had great customer service...
A CruisesOnly customer review by GetHuman user ~Betty 871 from November 28th, 2017
Background on ~Betty 871's case
GetHuman: ~Betty 871 - can you tell our other CruisesOnly customers when your case took place?
~Betty 871: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to CruisesOnly, and if so, how?
GetHuman: And which of these common CruisesOnly customer issues best describes the reason you wanted to talk to them?
(Shows ~Betty 871 a list of common CruisesOnly problems)
~Betty 871: "Change booking" was why I was trying to call.
~Betty 871's review of CruisesOnly customer service
GetHuman: So how would you sum up your experience for GetHuman's CruisesOnly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Betty 871: Rose is great,I have had great customer service. Have used them for several years now with no problems,just booked a cruise hope every thing goes as well as the last cruise I booked with them.Love the money back they are offering now we will get $** back when we return out of all the people I have spoke with only one has been rude.
GetHuman: Let's quantify your experience contacting CruisesOnly. On a scale of 1 to 5, how easy is it go get help on a CruisesOnly problem?
~Betty 871: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Betty 871: I'd give them a five out of five on communication.
GetHuman: And what about CruisesOnly's ability to quickly and effectively address your problem?
~Betty 871: For that I would say five out of five.
GetHuman: And finally- any advice for other CruisesOnly customers?
~Betty 871: Call them early in the day or late. Don't forget any personal or account information you might need for CruisesOnly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Betty 871 taken from his CruisesOnly customer service problem that occurred on November 24th, 2017.