Darden Restaurants: No humans!!! Just a recording even when I calle...
A Darden Restaurants customer review by GetHuman user ~jw from November 20th, 2017
Background on ~jw's case
GetHuman: ~jw - can you tell our other Darden Restaurants customers when your case took place?
~jw: Yup. It was late at night, on November 18th.
GetHuman: Did you reach out to Darden Restaurants, and if so, how?
GetHuman: And which of these common Darden Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~jw a list of common Darden Restaurants problems)
~jw: "Cancel a reservation" was why I was trying to call.
~jw's review of Darden Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's Darden Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jw: No humans!!! Just a recording even when I called during "normal business hours" they claimed to be closed
GetHuman: Let's quantify your experience contacting Darden Restaurants. On a scale of 1 to 5, how easy is it go get help on a Darden Restaurants problem?
~jw: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jw: I'd give them a one out of five on communication.
GetHuman: And what about Darden Restaurants's ability to quickly and effectively address your problem?
~jw: For that I would say two out of five.
GetHuman: And finally- any advice for other Darden Restaurants customers?
~jw: Call them early in the day or late. Don't forget any personal or account information you might need for Darden Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jw taken from his Darden Restaurants customer service problem that occurred on November 18th, 2017.