Delta Airlines: Answered quickly after entering mu skymiles num...

A Delta Airlines customer review by GetHuman user ~Hate all Airlines from November 11th, 2017

Background on ~Hate all Airlines's case

GetHuman: ~Hate all Airlines - can you tell our other Delta Airlines customers when your case took place?
~Hate all Airlines: Yes. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~Hate all Airlines: I used the 800-221-1212 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Hate all Airlines a list of common Delta Airlines problems)
~Hate all Airlines: "Billing" was why I was trying to call.

~Hate all Airlines's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hate all Airlines: Answered quickly after entering mu skymiles number. I also hit the button to agree to a survey after the call which may have helped getting answered quickly, not sure
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Hate all Airlines: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hate all Airlines: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Hate all Airlines: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Hate all Airlines: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hate all Airlines taken from his Delta Airlines customer service problem that occurred on November 7th, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~Hate all Airlines's Delta Airlines Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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