Delta Airlines: I am still on hold after *** minutes, I being c...
A Delta Airlines customer review by GetHuman user ~Very Angry customer from November 27th, 2017
Background on ~Very Angry customer's case
GetHuman: ~Very Angry customer - can you tell our other Delta Airlines customers when your case took place?
~Very Angry customer: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Very Angry customer a list of common Delta Airlines problems)
~Very Angry customer: "Flight Inquiry" was why I was trying to call.
~Very Angry customer's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very Angry customer: I am still on hold after *** minutes, I being calling for * days and I have never get an answer.. This is the worst airline ever.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Very Angry customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very Angry customer: I'd give them a four out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Very Angry customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Very Angry customer: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very Angry customer taken from his Delta Airlines customer service problem that occurred on November 20th, 2017.