Deluxe Corp - Bank Checks: I have an operating account and an escrow accou...

A Deluxe Corp - Bank Checks customer review by GetHuman user ~chad from November 14th, 2017

Background on ~chad's case

GetHuman: ~chad - can you tell our other Deluxe Corp - Bank Checks customers when your case took place?
~chad: Yeah. It was late at night, on November 11th.
GetHuman: Did you reach out to Deluxe Corp - Bank Checks, and if so, how?
~chad: I used the 877-838-5287 number I found for on the GetHuman Deluxe Corp - Bank Checks customer phone number page I was on: Deluxe Corp - Bank Checks Customer Service Phone Number
GetHuman: And which of these common Deluxe Corp - Bank Checks customer issues best describes the reason you wanted to talk to them?
(Shows ~chad a list of common Deluxe Corp - Bank Checks problems)
~chad: "Complaint" was why I was trying to call.

~chad's review of Deluxe Corp - Bank Checks customer service

GetHuman: So how would you sum up your experience for GetHuman's Deluxe Corp - Bank Checks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chad: I have an operating account and an escrow account. Twice now they have added a garbage "EZ Shield Plus" fee. When I ordered the second set of checks I specifically said not to do this. Also, Deluxe can't be consistent with the address despite stressing the advantage of having one account. Poor service* poor quality control.
GetHuman: Let's quantify your experience contacting Deluxe Corp - Bank Checks. On a scale of 1 to 5, how easy is it go get help on a Deluxe Corp - Bank Checks problem?
~chad: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chad: I'd give them a three out of five on communication.
GetHuman: And what about Deluxe Corp - Bank Checks's ability to quickly and effectively address your problem?
~chad: For that I would say one out of five.
GetHuman: And finally- any advice for other Deluxe Corp - Bank Checks customers?
~chad: Call them early in the day or late. Don't forget any personal or account information you might need for Deluxe Corp - Bank Checks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chad taken from his Deluxe Corp - Bank Checks customer service problem that occurred on November 11th, 2017.

Deluxe Corp - Bank Checks

1.00 of 5 stars | 11 reviews

~chad's Deluxe Corp - Bank Checks Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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