Denny's Corp: Service terrible and management even worse. As...
A Denny's Corp customer review by GetHuman user GetHuman-401680 from November 26th, 2017
Background on GetHuman-401680's case
GetHuman: GetHuman-401680 - can you tell our other Denny's Corp customers when your case took place?
GetHuman-401680: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-401680 a list of common Denny's Corp problems)
GetHuman-401680: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-401680's review of Denny's Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-401680: Service terrible and management even worse. As s frequent costumer at Denny's , I was so disappointed at the poor service at my local Denny's. I will never return to the Denny's located at **** FM **** East in Humble, Texas. I don't want to go into detail in the terrible experience but mostly disappointment on how patheicly the manager handled the situation.
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
GetHuman-401680: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-401680: I'd give them a two out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
GetHuman-401680: For that I would say one out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
GetHuman-401680: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-401680 taken from his Denny's Corp customer service problem that occurred on November 16th, 2017.