Denver Post: To whom it may concern:**I was in King Soopers...
A Denver Post customer review by GetHuman user GetHuman-339648 from November 20th, 2017
Background on GetHuman-339648's case
GetHuman: GetHuman-339648 - can you tell our other Denver Post customers when your case took place?
GetHuman-339648: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Denver Post, and if so, how?
GetHuman: And which of these common Denver Post customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-339648 a list of common Denver Post problems)
GetHuman-339648: "Cancel subscription" was why I was trying to call.
GetHuman-339648's review of Denver Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Denver Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-339648: To whom it may concern:**I was in King Soopers, Highlands Ranch, corner of Highlands Ranch Parkway and Colorado when I gave someone who was claiming to be a representative of The Denver Post a check for $**.** for a month of Thursday, Fri, Sat and Sunday papers to be delivered to my home. That was three weeks ago, I thought it would be nice to have a paper delivered again.**This morning I have tried five times to call the call center in SOUTH AMERICA at ***-***-****, their workers have such a thick accent that it is hard to tell if they are Hispanic or Indian...they have no record of my address, phone or anything.**It is no wonder that The Denver Post is dying...your customer service is ridiculous...and you even farm out your call center to another non English speaking country...that struggles with basic phone prompts.**I want a full refund. I intend on speaking to the manager of the King Soopers and launching a full on boycott of your hired losers behind the little wooden podiums th
GetHuman: Let's quantify your experience contacting Denver Post. On a scale of 1 to 5, how easy is it go get help on a Denver Post problem?
GetHuman-339648: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-339648: I'd give them a four out of five on communication.
GetHuman: And what about Denver Post's ability to quickly and effectively address your problem?
GetHuman-339648: For that I would say three out of five.
GetHuman: And finally- any advice for other Denver Post customers?
GetHuman-339648: Call them early in the day or late. Don't forget any personal or account information you might need for Denver Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-339648 taken from his Denver Post customer service problem that occurred on November 11th, 2017.