Dept of Child & Families, Access Florida: This is the worse agency ever. It's so sad that...

A Dept of Child & Families, Access Florida customer review by GetHuman user GetHuman-207469 from October 31st, 2017

Background on GetHuman-207469's case

GetHuman: GetHuman-207469 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
GetHuman-207469: Yes. It was middle of the night, on October 27th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman-207469: I used the 866-762-2237 number I found for on the GetHuman Dept of Child & Families, Access Florida customer phone number page I was on: Dept of Child & Families, Access Florida Customer Service Phone Number
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-207469 a list of common Dept of Child & Families, Access Florida problems)
GetHuman-207469: "Complaint" was why I was trying to call.

GetHuman-207469's review of Dept of Child & Families, Access Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-207469: This is the worse agency ever. It's so sad that they do this to people I've been calling for * weeks and I can't get through. I've held on to the phone calling back to back and from * different phones.I am so frustrated andn my family and I are running out of food and I don't know where the next meal is coming from. Something has to be done. I have * children,work and go to school, I can't reach a live person.
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
GetHuman-207469: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-207469: I'd give them a five out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
GetHuman-207469: For that I would say four out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
GetHuman-207469: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-207469 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on October 27th, 2017.

Dept of Child & Families, Access Florida

1.60 of 5 stars | 64 reviews

GetHuman-207469's Dept of Child & Families, Access Florida Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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