Dept of Child & Families, Access Florida: I have been trying to get help for my two kids...

A Dept of Child & Families, Access Florida customer review by GetHuman user ~JESSICA JONES from November 27th, 2017

Background on ~JESSICA JONES 's case

GetHuman: ~JESSICA JONES - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~JESSICA JONES : Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
~JESSICA JONES : I used the 866-762-2237 number I found for on the GetHuman Dept of Child & Families, Access Florida customer phone number page I was on: Dept of Child & Families, Access Florida Customer Service Phone Number
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~JESSICA JONES a list of common Dept of Child & Families, Access Florida problems)
~JESSICA JONES : "Local services" was why I was trying to call.

~JESSICA JONES 's review of Dept of Child & Families, Access Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JESSICA JONES : I have been trying to get help for my two kids and they have two kids in involve of this mess one parent holding hostage love the child to make the father man and then he does stupid stuff and it lives to argument in fight to me as a grandma I am just bringing the information up to it Cus is children involved it's a not bad to parents it's about these children and I think DCF needs to step in to understand and look at it for both ways not the mother way and not the father way I think both of them me health they are on drugs and somebody needs to step in and pay attention to these kids the right wayand they need to do parenting classes as well both of them parenting classes because they still love each other but am planning for tech game and I need to do parenting classes both of them
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~JESSICA JONES : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JESSICA JONES : I'd give them a three out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~JESSICA JONES : For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~JESSICA JONES : Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JESSICA JONES taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 25th, 2017.

Dept of Child & Families, Access Florida

1.60 of 5 stars | 64 reviews

~JESSICA JONES 's Dept of Child & Families, Access Florida Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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