Dept of Child & Families, Access Florida: COLETTE (spelling) answered my call. She was ex...

A Dept of Child & Families, Access Florida customer review by GetHuman user ~COLETTE SHOULD BE FIRED! from November 18th, 2017

Background on ~COLETTE SHOULD BE FIRED!'s case

GetHuman: ~COLETTE SHOULD BE FIRED! - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~COLETTE SHOULD BE FIRED!: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
~COLETTE SHOULD BE FIRED!: I used the 866-762-2237 number I found for on the GetHuman Dept of Child & Families, Access Florida customer phone number page I was on: Dept of Child & Families, Access Florida Customer Service Phone Number
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~COLETTE SHOULD BE FIRED! a list of common Dept of Child & Families, Access Florida problems)
~COLETTE SHOULD BE FIRED!: "File a report" was why I was trying to call.

~COLETTE SHOULD BE FIRED!'s review of Dept of Child & Families, Access Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~COLETTE SHOULD BE FIRED!: COLETTE (spelling) answered my call. She was extremely rude and spoke with such a horrible accent that I could barely understand her. She KEPT INTERRUPTING ME any time I would try to talk. She even complained to me saying, "I took the time out to even look up your information..what more do you want?" I couldn't help but to reply that THAT'S WHAT SHE GET'S PAID TO DO!!!! VERY RUDE. SHE HUNG UP ON ME WHEN SHE DECIDED SHE DIDN'T WANT TO HELP ANYMORE. THIS IS WHERE TAXPAYERS MONEY GOES??TO PAY FOR IDIOTS LIKE THIS???!!!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~COLETTE SHOULD BE FIRED!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~COLETTE SHOULD BE FIRED!: I'd give them a five out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~COLETTE SHOULD BE FIRED!: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~COLETTE SHOULD BE FIRED!: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~COLETTE SHOULD BE FIRED! taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 17th, 2017.

Dept of Child & Families, Access Florida

1.60 of 5 stars | 64 reviews

~COLETTE SHOULD BE FIRED!'s Dept of Child & Families, Access Florida Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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