Dept of Child & Families, Access Florida: After waiting on hold for the agent for ** minu...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~NeedFoodFla from November 1st, 2017
Background on ~NeedFoodFla's case
GetHuman: ~NeedFoodFla - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~NeedFoodFla: Yup. It was morning, on October 31st.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~NeedFoodFla a list of common Dept of Child & Families, Access Florida problems)
~NeedFoodFla: "Local services" was why I was trying to call.
~NeedFoodFla's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NeedFoodFla: After waiting on hold for the agent for ** minutes she HUNG up on me also... This is just not good customer service when people are waiting to feed and take care of their families!!! I cant believe they actually HANG UP ON YOU , its been nearly ** days my access page is not updated and I cant even get anyone to confirm they have received all my documents!!! I find this extremely rude and once again leaves me hanging in the midst of starvation!!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~NeedFoodFla: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NeedFoodFla: I'd give them a five out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~NeedFoodFla: For that I would say two out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~NeedFoodFla: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NeedFoodFla taken from his Dept of Child & Families, Access Florida customer service problem that occurred on October 31st, 2017.