Dept of Child & Families, Access Florida: The process to get to a live person is horrible...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~sakuradoll87 from November 18th, 2017
Background on ~sakuradoll87's case
GetHuman: ~sakuradoll87 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~sakuradoll87: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~sakuradoll87 a list of common Dept of Child & Families, Access Florida problems)
~sakuradoll87: "File a report" was why I was trying to call.
~sakuradoll87's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sakuradoll87: The process to get to a live person is horrible. It seems like they need more people in their call center to work, I am searching for jobs but they wont hire more people, **** poor service.
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~sakuradoll87: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sakuradoll87: I'd give them a one out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~sakuradoll87: For that I would say three out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~sakuradoll87: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sakuradoll87 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 9th, 2017.