DeviantART: It is a good website.It is not bad but good bec...

A DeviantART customer review by GetHuman user GetHuman-297255 from November 4th, 2017

Background on GetHuman-297255's case

GetHuman: GetHuman-297255 - can you tell our other DeviantART customers when your case took place?
GetHuman-297255: Yes I can. It was middle of the night, on October 29th.
GetHuman: Did you reach out to DeviantART, and if so, how?
GetHuman-297255: I used a help page I found on the GetHuman DeviantART customer service contact info page: Contact DeviantART Customer Service
GetHuman: And which of these common DeviantART customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-297255 a list of common DeviantART problems)
GetHuman-297255: "Change plan" was why I was trying to contact.

GetHuman-297255's review of DeviantART customer service

GetHuman: So how would you sum up your experience for GetHuman's DeviantART customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-297255: It is a good website.It is not bad but good because it helps your art get reviews or even buy your art so itis good.
GetHuman: Let's quantify your experience contacting DeviantART. On a scale of 1 to 5, how easy is it go get help on a DeviantART problem?
GetHuman-297255: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-297255: I'd give them a three out of five on communication.
GetHuman: And what about DeviantART's ability to quickly and effectively address your problem?
GetHuman-297255: For that I would say one out of five.
GetHuman: And finally- any advice for other DeviantART customers?
GetHuman-297255: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DeviantART to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-297255 taken from his DeviantART customer service problem that occurred on October 29th, 2017.

DeviantART

2.00 of 5 stars | 8 reviews

GetHuman-297255's DeviantART Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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