Dirt Devil: Received help, asked my question and then was p...
A Dirt Devil customer review by GetHuman user GetHuman-319653 from November 27th, 2017
Background on GetHuman-319653's case
GetHuman: GetHuman-319653 - can you tell our other Dirt Devil customers when your case took place?
GetHuman-319653: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Dirt Devil, and if so, how?
GetHuman: And which of these common Dirt Devil customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-319653 a list of common Dirt Devil problems)
GetHuman-319653: "Technical support" was why I was trying to call.
GetHuman-319653's review of Dirt Devil customer service
GetHuman: So how would you sum up your experience for GetHuman's Dirt Devil customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-319653: Received help, asked my question and then was put on hold. I waited and waited and then I finally got an answer!!!
GetHuman: Let's quantify your experience contacting Dirt Devil. On a scale of 1 to 5, how easy is it go get help on a Dirt Devil problem?
GetHuman-319653: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-319653: I'd give them a four out of five on communication.
GetHuman: And what about Dirt Devil's ability to quickly and effectively address your problem?
GetHuman-319653: For that I would say one out of five.
GetHuman: And finally- any advice for other Dirt Devil customers?
GetHuman-319653: Call them early in the day or late. Don't forget any personal or account information you might need for Dirt Devil to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-319653 taken from his Dirt Devil customer service problem that occurred on November 20th, 2017.
Dirt Devil
1.00 of 5 stars | 13 reviews
GetHuman-319653's Dirt Devil Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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