Domino's Pizza: I had a terrible experience with my local domin...
A Domino's Pizza customer review by GetHuman user ~Epicentr from November 24th, 2017
Background on ~Epicentr's case
GetHuman: ~Epicentr - can you tell our other Domino's Pizza customers when your case took place?
~Epicentr: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Epicentr a list of common Domino's Pizza problems)
~Epicentr: "Complaint About an Order" was why I was trying to call.
~Epicentr's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Epicentr: I had a terrible experience with my local dominoes and got minimal help from the store and then Customer Service on the weekend* of course the manager*owner never called me back afterwards, so I called this number.**The woman that answered was entirely professional (which is high praise from me), apologetic, and quick to help.**I'm not entirely satisfied with how this was all handled but she was the first and most considerate person to whom I've spoken throughout a two-week ordeal.**Someone at the corporate office is hiring the right people.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Epicentr: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Epicentr: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Epicentr: For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Epicentr: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Epicentr taken from his Domino's Pizza customer service problem that occurred on November 16th, 2017.