Domino's Pizza: This is are first time ordering from the Fort H...
A Domino's Pizza customer review by GetHuman user ~Michelle from November 15th, 2017
Background on ~Michelle 's case
GetHuman: ~Michelle - can you tell our other Domino's Pizza customers when your case took place?
~Michelle : Yes. It was late at night, on November 7th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Michelle a list of common Domino's Pizza problems)
~Michelle : "Delivery Problem" was why I was trying to call.
~Michelle 's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michelle : This is are first time ordering from the Fort Henry Drive store. When placing our order we had to repeat it * times to the man on the phone. My husband loves the Lava Cakes. We ordered three pizzas & one lava cake. When we received it we got four pizzas. I paid almost $** for dinner for my family. When we called to try and get it fixed the lady seemed like she could have cared less & I was taking up her time. I was not angry until I hung the phone up. The only thing my family looked forward to was their desert* that they never got. We only eat out once a week next time we will go elsewhere.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Michelle : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michelle : I'd give them a four out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Michelle : For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Michelle : Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michelle taken from his Domino's Pizza customer service problem that occurred on November 7th, 2017.