Domino's Pizza: Marty, this is the name of the evening shift ma...

A Domino's Pizza customer review by GetHuman user ~Rhema from November 23rd, 2017

Background on ~Rhema's case

GetHuman: ~Rhema - can you tell our other Domino's Pizza customers when your case took place?
~Rhema: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~Rhema: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Rhema a list of common Domino's Pizza problems)
~Rhema: "Refund a Charge" was why I was trying to call.

~Rhema's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rhema: Marty, this is the name of the evening shift manger, and we would like to say that he should not be held responsible for his crews extremely poor customer service skills. That being said, we placed our pizza order multiple times during a ** minute call. The pizza agent could not process our coupon code. We asked for a manager . Who said, what do you want? Seriously, we had already placed our order multiple times. We hope these Val's are monitored as we received the worst possible customer service experience.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Rhema: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rhema: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Rhema: For that I would say two out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Rhema: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rhema taken from his Domino's Pizza customer service problem that occurred on November 21st, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~Rhema's Domino's Pizza Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Domino's Pizza, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Domino's Pizza in any way.

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