Domino's Pizza: Worst service I have received in a long time...
A Domino's Pizza customer review by GetHuman user ~Used2loveyou from November 22nd, 2017
Background on ~Used2loveyou's case
GetHuman: ~Used2loveyou - can you tell our other Domino's Pizza customers when your case took place?
~Used2loveyou: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Used2loveyou a list of common Domino's Pizza problems)
~Used2loveyou: "Complaint" was why I was trying to call.
~Used2loveyou's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Used2loveyou: Worst service I have received in a long time!!! I have ordered from this particular dominos several times and tonight was unacceptable. I ordered two hoagies for me and my wife and the gentleman taking my order seemed somewhat confused. He told me it would be ** minutes and did not tell me how much it would cost for my purchase. My wife and myself showed up and there was only one hoagie made for us after the attendant had ran my credit card. When asking the attendant where my other hoagie was she rolled her eyes at us and said you only ordered one. We then asked how long until another hoagie is ready and she then became more rude and told us **-** minutes, at which me and my wife asked for a refund and went to another restaurant. I just want to voice my opinion on this restaurants new opinion on customers . Thanks concerned customers
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Used2loveyou: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Used2loveyou: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Used2loveyou: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Used2loveyou: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Used2loveyou taken from his Domino's Pizza customer service problem that occurred on November 13th, 2017.