Domino's Pizza: I have used dominos for yrs*for the past * mont...
A Domino's Pizza customer review by GetHuman user ~diebiking88 from November 26th, 2017
Background on ~diebiking88's case
GetHuman: ~diebiking88 - can you tell our other Domino's Pizza customers when your case took place?
~diebiking88: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~diebiking88 a list of common Domino's Pizza problems)
~diebiking88: "Store Feedback" was why I was trying to call.
~diebiking88's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~diebiking88: I have used dominos for yrs*for the past * months we have had the worst delivery driver(although, we tip quite well, **% per order) our order **% of the time is NOT correct..GUSTAVO..as well as we are being delivered uncooked food.when you call the store IMMEDIATELY after deliver, they will not replace it( thank you, DOMINQUE on hook bld vv,ca) and when you ask for a corporate number , he states he is the person in charge*then when you insist it has to be posted , he staes he will look . Then hangs up on you for the THIRD time. I will never frequent a dominoes again!..I have kept MY opinions to myself for yrs, as my daughter is a server. However, this goes far beyond a level of tolerance. My suggestion, if dominoes cares, go on under cover boss and see what your franchises and employees are ACTUALLY doing. This is totally unacceptable.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~diebiking88: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~diebiking88: I'd give them a three out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~diebiking88: For that I would say four out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~diebiking88: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~diebiking88 taken from his Domino's Pizza customer service problem that occurred on November 16th, 2017.