DreamHost: right to voice mail - no offer to connect to hu...
A DreamHost customer review by GetHuman user ~look from November 13th, 2017
Background on ~look's case
GetHuman: ~look - can you tell our other DreamHost customers when your case took place?
~look: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to DreamHost, and if so, how?
GetHuman: And which of these common DreamHost customer issues best describes the reason you wanted to talk to them?
(Shows ~look a list of common DreamHost problems)
~look: "Cancel service" was why I was trying to contact.
~look's review of DreamHost customer service
GetHuman: So how would you sum up your experience for GetHuman's DreamHost customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~look: right to voice mail - no offer to connect to human being. left vm for them to please call me back. urgent issue.
GetHuman: Let's quantify your experience contacting DreamHost. On a scale of 1 to 5, how easy is it go get help on a DreamHost problem?
~look: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~look: I'd give them a one out of five on communication.
GetHuman: And what about DreamHost's ability to quickly and effectively address your problem?
~look: For that I would say one out of five.
GetHuman: And finally- any advice for other DreamHost customers?
~look: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DreamHost to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~look taken from his DreamHost customer service problem that occurred on November 11th, 2017.
DreamHost
1.00 of 5 stars | 7 reviews
~look's DreamHost Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DreamHost, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DreamHost in any way.