it messed up my telephone. dropbox only wants...

A Dropbox customer review by GetHuman user ~andrea claire from November 24th, 2017

Background on ~andrea claire's case

GetHuman: ~andrea claire - can you tell our other Dropbox customers when your case took place?
~andrea claire: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Dropbox, and if so, how?
~andrea claire: I used a twitter page I found on the GetHuman Dropbox customer service contact info page: Contact Dropbox Customer Service
GetHuman: And which of these common Dropbox customer issues best describes the reason you wanted to talk to them?
(Shows ~andrea claire a list of common Dropbox problems)
~andrea claire: "Cancel service" was why I was trying to contact.

~andrea claire's review of Dropbox customer service

GetHuman: So how would you sum up your experience for GetHuman's Dropbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~andrea claire: it messed up my telephone. dropbox only wants to get you dropbox or upgrade it. I need to drop dropbox permenantly HELP Because I tried to get the operator and not a computer I had a loud sound on my telephone and could only get rid of it by turning my phone off
GetHuman: Let's quantify your experience contacting Dropbox. On a scale of 1 to 5, how easy is it go get help on a Dropbox problem?
~andrea claire: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~andrea claire: I'd give them a one out of five on communication.
GetHuman: And what about Dropbox's ability to quickly and effectively address your problem?
~andrea claire: For that I would say one out of five.
GetHuman: And finally- any advice for other Dropbox customers?
~andrea claire: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Dropbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~andrea claire taken from his Dropbox customer service problem that occurred on November 17th, 2017.

Dropbox

1.26 of 5 stars | 181 reviews

~andrea claire's Dropbox Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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