E-ZPass New Jersey: Wow, awesome. Could not find answer to my probl...
A E-ZPass New Jersey customer review by GetHuman user GetHuman-347202 from November 13th, 2017
Background on GetHuman-347202's case
GetHuman: GetHuman-347202 - can you tell our other E-ZPass New Jersey customers when your case took place?
GetHuman-347202: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to E-ZPass New Jersey, and if so, how?
GetHuman: And which of these common E-ZPass New Jersey customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-347202 a list of common E-ZPass New Jersey problems)
GetHuman-347202: "Add Car to Account" was why I was trying to call.
GetHuman-347202's review of E-ZPass New Jersey customer service
GetHuman: So how would you sum up your experience for GetHuman's E-ZPass New Jersey customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-347202: Wow, awesome. Could not find answer to my problem online and the phone menu is amazingly frustrating! Rep was very helpful, answered my question thoroughly and gave me some great info.
GetHuman: Let's quantify your experience contacting E-ZPass New Jersey. On a scale of 1 to 5, how easy is it go get help on a E-ZPass New Jersey problem?
GetHuman-347202: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-347202: I'd give them a four out of five on communication.
GetHuman: And what about E-ZPass New Jersey's ability to quickly and effectively address your problem?
GetHuman-347202: For that I would say three out of five.
GetHuman: And finally- any advice for other E-ZPass New Jersey customers?
GetHuman-347202: Call them early in the day or late. Don't forget any personal or account information you might need for E-ZPass New Jersey to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-347202 taken from his E-ZPass New Jersey customer service problem that occurred on November 10th, 2017.