ESET, Inc.: She was very helpful and solved my issues. Exp...
A ESET, Inc. customer review by GetHuman user GetHuman-405147 from November 25th, 2017
Background on GetHuman-405147's case
GetHuman: GetHuman-405147 - can you tell our other ESET, Inc. customers when your case took place?
GetHuman-405147: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to ESET, Inc., and if so, how?
GetHuman: And which of these common ESET, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-405147 a list of common ESET, Inc. problems)
GetHuman-405147: "Returns" was why I was trying to call.
GetHuman-405147's review of ESET, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's ESET, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-405147: She was very helpful and solved my issues. Explained things well. She spoke rather quickly so at times had a bit of a problem, but overall excellent.
GetHuman: Let's quantify your experience contacting ESET, Inc.. On a scale of 1 to 5, how easy is it go get help on a ESET, Inc. problem?
GetHuman-405147: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-405147: I'd give them a five out of five on communication.
GetHuman: And what about ESET, Inc.'s ability to quickly and effectively address your problem?
GetHuman-405147: For that I would say five out of five.
GetHuman: And finally- any advice for other ESET, Inc. customers?
GetHuman-405147: Call them early in the day or late. Don't forget any personal or account information you might need for ESET, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-405147 taken from his ESET, Inc. customer service problem that occurred on November 23rd, 2017.