EVA Air: they left my luggage in Toronto after my **hour...
Background on GetHuman-bonibva's case
GetHuman: GetHuman-bonibva - can you tell our other EVA Air customers when your case took place?
GetHuman-bonibva: Yes. It was afternoon, on December 1st.
GetHuman: Did you reach out to EVA Air, and if so, how?
GetHuman: And which of these common EVA Air customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bonibva a list of common EVA Air problems)
GetHuman-bonibva: "Cancel flight" was why I was trying to call.
GetHuman-bonibva's review of EVA Air customer service
GetHuman: So how would you sum up your experience for GetHuman's EVA Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bonibva: they left my luggage in Toronto after my **hour lay over to the Philippines.
GetHuman: Let's quantify your experience contacting EVA Air. On a scale of 1 to 5, how easy is it go get help on a EVA Air problem?
GetHuman-bonibva: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bonibva: I'd give them a four out of five on communication.
GetHuman: And what about EVA Air's ability to quickly and effectively address your problem?
GetHuman-bonibva: For that I would say five out of five.
GetHuman: And finally- any advice for other EVA Air customers?
GetHuman-bonibva: Call them early in the day or late. Don't forget any personal or account information you might need for EVA Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bonibva taken from his EVA Air customer service problem that occurred on December 1st, 2017.
EVA Air
5.00 of 5 stars | 7 reviews
GetHuman-bonibva's EVA Air Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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