EZ-Pass Massachusetts: I asked "Why do the lights say to call Ez-Pass...

A EZ-Pass Massachusetts customer review by GetHuman user ~ǝɯɐuɹǝsn from November 14th, 2017

Background on ~ǝɯɐuɹǝsn's case

GetHuman: ~ǝɯɐuɹǝsn - can you tell our other EZ-Pass Massachusetts customers when your case took place?
~ǝɯɐuɹǝsn: Yes. It was afternoon, on November 6th.
GetHuman: Did you reach out to EZ-Pass Massachusetts, and if so, how?
~ǝɯɐuɹǝsn: I used the 877-627-7745 number I found for on the GetHuman EZ-Pass Massachusetts customer phone number page I was on: EZ-Pass Massachusetts Customer Service Phone Number
GetHuman: And which of these common EZ-Pass Massachusetts customer issues best describes the reason you wanted to talk to them?
(Shows ~ǝɯɐuɹǝsn a list of common EZ-Pass Massachusetts problems)
~ǝɯɐuɹǝsn: "Cancel booking" was why I was trying to call.

~ǝɯɐuɹǝsn's review of EZ-Pass Massachusetts customer service

GetHuman: So how would you sum up your experience for GetHuman's EZ-Pass Massachusetts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ǝɯɐuɹǝsn: I asked "Why do the lights say to call Ez-Pass? Is someone looking for a date?"**Suite young thing at the other end of the phone got flirtatious while solving my problem (too-old transceiver) toot sweet!**I dream of a double date with her and my spouse.**Thanks for posting this number.
GetHuman: Let's quantify your experience contacting EZ-Pass Massachusetts. On a scale of 1 to 5, how easy is it go get help on a EZ-Pass Massachusetts problem?
~ǝɯɐuɹǝsn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ǝɯɐuɹǝsn: I'd give them a four out of five on communication.
GetHuman: And what about EZ-Pass Massachusetts's ability to quickly and effectively address your problem?
~ǝɯɐuɹǝsn: For that I would say three out of five.
GetHuman: And finally- any advice for other EZ-Pass Massachusetts customers?
~ǝɯɐuɹǝsn: Call them early in the day or late. Don't forget any personal or account information you might need for EZ-Pass Massachusetts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ǝɯɐuɹǝsn taken from his EZ-Pass Massachusetts customer service problem that occurred on November 6th, 2017.

EZ-Pass Massachusetts

3.91 of 5 stars | 111 reviews
EZ-Pass Massachusetts ReviewsEZ-Pass Massachusetts's Phone NumberAll EZ-Pass Massachusetts contact info

~ǝɯɐuɹǝsn's EZ-Pass Massachusetts Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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