Easton Hockey: Bauer's customer service is excellent. Easton d...
A Easton Hockey customer review by GetHuman user GetHuman-138434 from November 25th, 2017
Background on GetHuman-138434's case
GetHuman: GetHuman-138434 - can you tell our other Easton Hockey customers when your case took place?
GetHuman-138434: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Easton Hockey, and if so, how?
GetHuman: And which of these common Easton Hockey customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-138434 a list of common Easton Hockey problems)
GetHuman-138434: "Cancel order" was why I was trying to call.
GetHuman-138434's review of Easton Hockey customer service
GetHuman: So how would you sum up your experience for GetHuman's Easton Hockey customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-138434: Bauer's customer service is excellent. Easton does not know how to provide customer service, and I would not purchase their products due to it.
GetHuman: Let's quantify your experience contacting Easton Hockey. On a scale of 1 to 5, how easy is it go get help on a Easton Hockey problem?
GetHuman-138434: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-138434: I'd give them a one out of five on communication.
GetHuman: And what about Easton Hockey's ability to quickly and effectively address your problem?
GetHuman-138434: For that I would say four out of five.
GetHuman: And finally- any advice for other Easton Hockey customers?
GetHuman-138434: Call them early in the day or late. Don't forget any personal or account information you might need for Easton Hockey to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-138434 taken from his Easton Hockey customer service problem that occurred on November 18th, 2017.
Easton Hockey
1.00 of 5 stars | 6 reviews
GetHuman-138434's Easton Hockey Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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