Easycomforts.com: I have been trying to order online and can't or...
A Easycomforts.com customer review by GetHuman user GetHuman-402583 from November 22nd, 2017
Background on GetHuman-402583's case
GetHuman: GetHuman-402583 - can you tell our other Easycomforts.com customers when your case took place?
GetHuman-402583: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Easycomforts.com, and if so, how?
GetHuman: And which of these common Easycomforts.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402583 a list of common Easycomforts.com problems)
GetHuman-402583: "Returns" was why I was trying to call.
GetHuman-402583's review of Easycomforts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Easycomforts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402583: I have been trying to order online and can't order from Canada. It is not easy as Canadian Provinces or not listed. Then I tried to phone and do not appreciate being put on hold indefinitely. I am very disappointed that I cannot order efficiently and quickly.
GetHuman: Let's quantify your experience contacting Easycomforts.com. On a scale of 1 to 5, how easy is it go get help on a Easycomforts.com problem?
GetHuman-402583: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402583: I'd give them a four out of five on communication.
GetHuman: And what about Easycomforts.com's ability to quickly and effectively address your problem?
GetHuman-402583: For that I would say five out of five.
GetHuman: And finally- any advice for other Easycomforts.com customers?
GetHuman-402583: Call them early in the day or late. Don't forget any personal or account information you might need for Easycomforts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402583 taken from his Easycomforts.com customer service problem that occurred on November 15th, 2017.
Easycomforts.com
2.50 of 5 stars | 2 reviews
GetHuman-402583's Easycomforts.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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