Enbridge: This is a terrible company! I was on the phone...
A Enbridge customer review by GetHuman user ~heavenlyplaces from November 7th, 2017
Background on ~heavenlyplaces's case
GetHuman: ~heavenlyplaces - can you tell our other Enbridge customers when your case took place?
~heavenlyplaces: Sure. It was morning, on November 4th.
GetHuman: Did you reach out to Enbridge, and if so, how?
GetHuman: And which of these common Enbridge customer issues best describes the reason you wanted to talk to them?
(Shows ~heavenlyplaces a list of common Enbridge problems)
~heavenlyplaces: "Book appointment" was why I was trying to call.
~heavenlyplaces's review of Enbridge customer service
GetHuman: So how would you sum up your experience for GetHuman's Enbridge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~heavenlyplaces: This is a terrible company! I was on the phone for more than *hrs. They kept transfering me around and after each transfer I would be told 'unfortunately I cannot do that'. The monopoly of enbridge has to be broken and a free market economy encouraged. Consumers are at the losing end right now!This is abominable
GetHuman: Let's quantify your experience contacting Enbridge. On a scale of 1 to 5, how easy is it go get help on a Enbridge problem?
~heavenlyplaces: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~heavenlyplaces: I'd give them a five out of five on communication.
GetHuman: And what about Enbridge's ability to quickly and effectively address your problem?
~heavenlyplaces: For that I would say five out of five.
GetHuman: And finally- any advice for other Enbridge customers?
~heavenlyplaces: Call them early in the day or late. Don't forget any personal or account information you might need for Enbridge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~heavenlyplaces taken from his Enbridge customer service problem that occurred on November 4th, 2017.
Enbridge
3.57 of 5 stars | 1 reviews
~heavenlyplaces's Enbridge Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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