Encompass Auto Insurance: rep didn't speak English hardly at all. I calle...
A Encompass Auto Insurance customer review by GetHuman user GetHuman-372079 from November 26th, 2017
Background on GetHuman-372079's case
GetHuman: GetHuman-372079 - can you tell our other Encompass Auto Insurance customers when your case took place?
GetHuman-372079: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Encompass Auto Insurance, and if so, how?
GetHuman: And which of these common Encompass Auto Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-372079 a list of common Encompass Auto Insurance problems)
GetHuman-372079: "None of those really matches why I wanted to call Encompass Auto Insurance that day." was why I was trying to call.
GetHuman-372079's review of Encompass Auto Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Encompass Auto Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-372079: rep didn't speak English hardly at all. I called several agent offices with no answer on the phones at all.
GetHuman: Let's quantify your experience contacting Encompass Auto Insurance. On a scale of 1 to 5, how easy is it go get help on a Encompass Auto Insurance problem?
GetHuman-372079: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-372079: I'd give them a two out of five on communication.
GetHuman: And what about Encompass Auto Insurance's ability to quickly and effectively address your problem?
GetHuman-372079: For that I would say three out of five.
GetHuman: And finally- any advice for other Encompass Auto Insurance customers?
GetHuman-372079: Call them early in the day or late. Don't forget any personal or account information you might need for Encompass Auto Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-372079 taken from his Encompass Auto Insurance customer service problem that occurred on November 17th, 2017.
Encompass Auto Insurance
1.00 of 5 stars | 8 reviews
GetHuman-372079's Encompass Auto Insurance Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Encompass Auto Insurance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Encompass Auto Insurance in any way.