Equifax: ****** service they will not amdmit they provid...
A Equifax customer review by GetHuman user ~sitty service from November 15th, 2017
Background on ~sitty service's case
GetHuman: ~sitty service - can you tell our other Equifax customers when your case took place?
~sitty service: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~sitty service a list of common Equifax problems)
~sitty service: "Fix credit score" was why I was trying to call.
~sitty service's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sitty service: ****** service they will not amdmit they provide equifax becon report which i paid for or allow me to file a dispute...??? worse experiance ever i cannot believe these people are allowed to make changes to my credit...
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~sitty service: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sitty service: I'd give them a two out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~sitty service: For that I would say one out of five.
GetHuman: And finally- any advice for other Equifax customers?
~sitty service: Call them early in the day or late. Don't forget any personal or account information you might need for Equifax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sitty service taken from his Equifax customer service problem that occurred on November 6th, 2017.