Erincondren.com: horrible customer service. Considering the amou...
A Erincondren.com customer review by GetHuman user GetHuman-281835 from November 22nd, 2017
Background on GetHuman-281835's case
GetHuman: GetHuman-281835 - can you tell our other Erincondren.com customers when your case took place?
GetHuman-281835: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Erincondren.com, and if so, how?
GetHuman: And which of these common Erincondren.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-281835 a list of common Erincondren.com problems)
GetHuman-281835: "Returns" was why I was trying to call.
GetHuman-281835's review of Erincondren.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Erincondren.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-281835: horrible customer service. Considering the amount of money the planners cost they should at least have people who are motivated to solve their problem. The Web site ***** to, will not process my order. really frustrating - I might just get a Filofax.
GetHuman: Let's quantify your experience contacting Erincondren.com. On a scale of 1 to 5, how easy is it go get help on a Erincondren.com problem?
GetHuman-281835: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-281835: I'd give them a one out of five on communication.
GetHuman: And what about Erincondren.com's ability to quickly and effectively address your problem?
GetHuman-281835: For that I would say one out of five.
GetHuman: And finally- any advice for other Erincondren.com customers?
GetHuman-281835: Call them early in the day or late. Don't forget any personal or account information you might need for Erincondren.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-281835 taken from his Erincondren.com customer service problem that occurred on November 17th, 2017.