Esquire Magazine: I have not received * issues and instead of sen...
A Esquire Magazine customer review by GetHuman user GetHuman-36733 from November 21st, 2017
Background on GetHuman-36733's case
GetHuman: GetHuman-36733 - can you tell our other Esquire Magazine customers when your case took place?
GetHuman-36733: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Esquire Magazine, and if so, how?
GetHuman: And which of these common Esquire Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-36733 a list of common Esquire Magazine problems)
GetHuman-36733: "None of those really matches why I wanted to call Esquire Magazine that day." was why I was trying to call.
GetHuman-36733's review of Esquire Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Esquire Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-36733: I have not received * issues and instead of sending the missed issues they just add issues onto the end of my subscription. The customer service rep was curt and not very understanding.
GetHuman: Let's quantify your experience contacting Esquire Magazine. On a scale of 1 to 5, how easy is it go get help on a Esquire Magazine problem?
GetHuman-36733: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-36733: I'd give them a four out of five on communication.
GetHuman: And what about Esquire Magazine's ability to quickly and effectively address your problem?
GetHuman-36733: For that I would say five out of five.
GetHuman: And finally- any advice for other Esquire Magazine customers?
GetHuman-36733: Call them early in the day or late. Don't forget any personal or account information you might need for Esquire Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-36733 taken from his Esquire Magazine customer service problem that occurred on November 16th, 2017.