Eureka Vacuum: The customer service rep was very helpful and p...
A Eureka Vacuum customer review by GetHuman user ~Buzz2906 from November 25th, 2017
Background on ~Buzz2906's case
GetHuman: ~Buzz2906 - can you tell our other Eureka Vacuum customers when your case took place?
~Buzz2906: Yes. It was late at night, on November 18th.
GetHuman: Did you reach out to Eureka Vacuum, and if so, how?
GetHuman: And which of these common Eureka Vacuum customer issues best describes the reason you wanted to talk to them?
(Shows ~Buzz2906 a list of common Eureka Vacuum problems)
~Buzz2906: "Technical support" was why I was trying to call.
~Buzz2906's review of Eureka Vacuum customer service
GetHuman: So how would you sum up your experience for GetHuman's Eureka Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Buzz2906: The customer service rep was very helpful and polite. Unfortunately, I will have to take the vacuum to a service center, which the customer service rep found for me.
GetHuman: Let's quantify your experience contacting Eureka Vacuum. On a scale of 1 to 5, how easy is it go get help on a Eureka Vacuum problem?
~Buzz2906: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Buzz2906: I'd give them a five out of five on communication.
GetHuman: And what about Eureka Vacuum's ability to quickly and effectively address your problem?
~Buzz2906: For that I would say five out of five.
GetHuman: And finally- any advice for other Eureka Vacuum customers?
~Buzz2906: Call them early in the day or late. Don't forget any personal or account information you might need for Eureka Vacuum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Buzz2906 taken from his Eureka Vacuum customer service problem that occurred on November 18th, 2017.
Eureka Vacuum
5.00 of 5 stars | 7 reviews
~Buzz2906's Eureka Vacuum Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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