Events.shoebuy.com: I ordered two pair of shoes ****m and they sent...

A Events.shoebuy.com customer review by GetHuman user GetHuman-162285 from November 17th, 2017

Background on GetHuman-162285's case

GetHuman: GetHuman-162285 - can you tell our other Events.shoebuy.com customers when your case took place?
GetHuman-162285: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Events.shoebuy.com, and if so, how?
GetHuman-162285: I used the 888-200-8414 number I found for on the GetHuman Events.shoebuy.com customer phone number page I was on: Events.shoebuy.com Customer Service Phone Number
GetHuman: And which of these common Events.shoebuy.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-162285 a list of common Events.shoebuy.com problems)
GetHuman-162285: "Complaint" was why I was trying to call.

GetHuman-162285's review of Events.shoebuy.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Events.shoebuy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-162285: I ordered two pair of shoes ****m and they sent ***** and one****. girl said i can't return Now Icallback and talk to another rep and sheno also Poor
GetHuman: Let's quantify your experience contacting Events.shoebuy.com. On a scale of 1 to 5, how easy is it go get help on a Events.shoebuy.com problem?
GetHuman-162285: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-162285: I'd give them a one out of five on communication.
GetHuman: And what about Events.shoebuy.com's ability to quickly and effectively address your problem?
GetHuman-162285: For that I would say three out of five.
GetHuman: And finally- any advice for other Events.shoebuy.com customers?
GetHuman-162285: Call them early in the day or late. Don't forget any personal or account information you might need for Events.shoebuy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-162285 taken from his Events.shoebuy.com customer service problem that occurred on November 16th, 2017.

Events.shoebuy.com

1.00 of 5 stars | 2 reviews

GetHuman-162285's Events.shoebuy.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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