Expedia is a bunch of lying S.O.B.,s. I made re...
A Expedia customer review by GetHuman user ~frustrated in Greeneville, TN from November 28th, 2017
Background on ~frustrated in Greeneville, TN's case
GetHuman: ~frustrated in Greeneville, TN - can you tell our other Expedia customers when your case took place?
~frustrated in Greeneville, TN: Yes. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated in Greeneville, TN a list of common Expedia problems)
~frustrated in Greeneville, TN: "Cancel Booking" was why I was trying to call.
~frustrated in Greeneville, TN's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated in Greeneville, TN: Expedia is a bunch of lying S.O.B.,s. I made reservations thru them and was led to believe that I could park my antique car by the sidewalk in Pigeon Forge. Later I was told by the hotel clerk that the hotel is on top of a hill nowhere near the street. Expedia says my money is nonm-refundable. Spent $*** and still can't park by trhe sidewalk for the rod run, so I could sell it.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~frustrated in Greeneville, TN: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated in Greeneville, TN: I'd give them a five out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~frustrated in Greeneville, TN: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~frustrated in Greeneville, TN: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated in Greeneville, TN taken from his Expedia customer service problem that occurred on November 25th, 2017.